Frequently Asked Questions
What do you mean by 100% Made in Oklahoma with 100% Steel?
All of our steel sgins and decorations are made on site at our workshop in NW Oklahoma City with steel sourced form the closest mill, locaed just outside Dallas, TX. When a client requests powdercoating on a sign, that powder coating is sent out to a local small business here in Oklahoma City. The same goes for specialty painting and woodworking.
In some signs with LED lighting that lighting is sourced from overseas. We'd love to use American LEDs but there simply aren't any local suppliers for the type of LED lighting we use.
What can I expect before I place an order?
If your sign, artwork, or custom furniture is being build from Art files you supply, you'll receive a quote for work and, once accepted, work will begin.
If 42Fab will be doing design work for your project you'll receive a proof to approve before work starts.
What should I expect once I've placed an order?
All custom orders over $200 will require a 50% deposit, after which the job will be scheduled and built. Unfortunately due to seasonal high demand, a job cannot be scheduled until this deposit is received.
Should there be any stages during construction that need your approval, we will reach out, otherwise you will be contact once your order is completed to schedule pickup or installation.
What if I don't like my order?
We guarantee that all projects will be built as ordered and back up that guarantee with a 100% money back promise. Of course, things may come up during a build, and should there require changes that will affect the look of your finished project, we will contact you to find a solution that makes you happy.
Should you decide that you do not like the project as you ordered it, we will make reasonable changes to the project at cost to ensure you get what you want.
Why do you share your work process on Youtube? What If I don't want my project shared?
Richard shares his work process on Youtube for two reasons: 1) to reach out to clients who need his services and 2) to give back by sharing some of the knowledge he has acquired and processes he has learned, improved upon, or created form scratch to the community he has learned so much from.
If you do not want your project shared, just let us know and it won't be.
What is your favorite color?